Shipping policy

Shipping Policy

At our store, we are committed to delivering your orders safely and on time. Please read the following shipping policy to understand how we process, ship, and deliver your products.

Immediate Dispatch (Special Cases)

If you require urgent delivery, you can contact our team via WhatsApp after placing your order. We will try our best to prioritize and dispatch your order as quickly as possible. Immediate dispatch is not available for Silk Thread bangles, as they are handcrafted.

Order Processing Time

All orders are processed within 1 working day after order confirmation. Processing includes order verification and preparation for production. Processing time does not include weekends or public holidays.

Production Time

Since all our bangles are made to order, production takes 7–12 working days. Customized designs may require additional time depending on complexity.

Shipping and Delivery Timeline

Once shipped, your order will be delivered within 7–15 working days. Delivery time may vary based on your location and courier service.

Shipping Partners

We use trusted and reliable courier partners to ensure safe and timely delivery of your orders.

Shipping Charges

Shipping charges are calculated based on delivery location and package weight. The final shipping cost will be displayed at checkout before payment.

Shipping charges are non-refundable, except in cases where the product is damaged or defective upon arrival.

Order Tracking

Once your order is shipped, you will receive a tracking ID and courier partner details via email. You can use this information to track your shipment.

International Shipping

We currently offer international shipping to selected countries. International orders are handled via WhatsApp support.

Delivery Address

Please ensure that your shipping details are accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delivery Issues and Support

If you face any issues with your delivery, please contact us on WhatsApp at 86675 26572. Our team will coordinate with the courier partner to resolve the issue as quickly as possible.

Thank you for shopping with us. We appreciate your support.